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Wap2b Documentation

Welcome to the official documentation for Wap2b — the all-in-one platform for WhatsApp Business API, Instagram engagement, AI-powered agents, and e-commerce.

Wap2b helps businesses connect with customers at scale through:

  • WhatsApp Business API — Send messages, create templates, run broadcast campaigns, and manage contacts.
  • Instagram — Monitor comments, automate replies, schedule posts, and track engagement insights.
  • AI Agents — Deploy intelligent chatbots for customer support, product recommendations, and conversation moderation.
  • Commerce — Manage product catalogs, process orders, and accept payments directly through messaging channels.

Once you sign in, the sidebar on the left gives you access to all features. Here is a quick overview of each section:

  • Getting Started — Create your account and explore the dashboard.
  • Inbox — WhatsApp and Instagram team inboxes for real-time conversations.
  • Channels — Connect and manage your WhatsApp numbers and Instagram accounts.
  • Campaigns — Create and send broadcast campaigns, view insights and analytics.
  • Content — Manage WhatsApp templates, media files, and Instagram posts.
  • Directory — Organize your contacts into groups and subgroups.
  • Automation — Configure AI agents, commerce bots, and moderation tools.
  • Commerce — Set up catalogs, add products, and manage orders.
  • Account — Manage your profile, billing, subscriptions, and team settings.
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Overview